Ask Us

Have a medical question, or need a second opinion?  We will take time to understand your symptoms, get to the root of your problem and discuss your treatment options. No problem is too minor to ask about.


No crowded waiting rooms

Email us with questions on any aspect of your health, 24 hours 7 days a week. Receive an encrypted e-mail reply by the next working day. Video consult appointments are available weekdays 7am - noon. 


Unlimited follow-up questions

Need further clarification?  No problem.  You can send follow-up questions on your single topic of enquiry until you are completely satisfied with your response.


Option to upload a picture

If you have a visible lump, sore or rash, upload a good quality digital photograph with your email. Our clinicians can give advice and may be able to offer a diagnosis. 


Private referrals and investigations

Our clinicians may be able to give private referrals to a specialist, or to an allied health professional (e.g. physiotherapist). We can also organise blood tests or other investigations for you (i.e. STI testing or cholesterol).



Please read our full terms and conditions for additional information.