If you have a medical question, register as a member and ask your question using the online medical questionnaire form. Although you can send your email anytime 24 x 7, our clinicians will respond to your email within 48 hours. 

If your query is an emergency, please do not use this service. Contact your regular GP and/or your nearest hospital.



For general enquiries and partnerships email:


If you have a complaint, please contact us in writing at the following address: Medical Director, iPrimary Care Ltd, 27 Aylesbury Road, London UK SE17 2EQ. Alternatively, you can email us at We aim to respond to any complaints within ten working days.